Privacy Policy
Website Privacy Policy
Kennedy’s Removals and Storage Limited
Unit 3, Banks Court, Blaydon-on-Tyne, NE21 5NH
Tel: 0191 486 2911
Email: info@kennedysremovalsandstorage.co.uk
Effective Date: 09/09/2024
At Kennedy’s Removals and Storage Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website or other communication channels. Please read the following carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect and process the following personal information:
- Name
- Email address
- Phone number
- Details of your enquiry
This information is collected via:
- Website enquiry forms
- Direct emails sent to info@kennedysremovalsandstorage.co.uk
We do not collect any sensitive personal data (such as health or financial information).
2. Purpose of Data Collection
We collect your personal information to:
- Respond to your enquiries
- Provide information regarding our services
- Manage and follow up on customer interactions
We also use Google Analytics and Google Ads for tracking and advertising purposes, but these services do not store any personal information such as your name or contact details.
3. How We Use Your Data
Your data will be used for the following purposes:
- Customer service: To respond to your enquiries and provide the requested services.
- Digital marketing tracking: To analyse the effectiveness of our marketing campaigns through services like Google Ads and Google Analytics (no personal data is stored for this purpose).
Your data is not shared with any third parties for marketing purposes, and we do not send any marketing emails or personalised offers.
4. Data Retention
We will retain your personal information for the duration of our interaction with you. If no further interaction occurs within 12 months, your data will be permanently deleted.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Update or correct any inaccuracies in your personal information.
- Delete your personal information.
- Withdraw consent for us to hold or use your data.
To exercise these rights, please send a request to info@kennedysremovalsandstorage.co.uk.
6. Cookies
Our website uses the following types of cookies:
- Essential cookies: Necessary for the basic functioning of our website.
- Functional cookies: To enhance your browsing experience.
- Advertising cookies: Used to track the effectiveness of our marketing efforts, such as Google Ads.
By using our website, you agree to the use of cookies. For more details on how to manage cookie preferences, please refer to your browser settings.
7. Data Security
We take the security of your personal information seriously. Our website is secured using SSL encryption, and we employ advanced security measures to safeguard your data against unauthorised access.
Kennedy’s Removals and Storage Limited is fully compliant with the General Data Protection Regulation (GDPR).
8. Third-Party Links
Our website may contain links to external websites, including:
- Our Google Business Profile
- Our Facebook Profile
Please be aware that we are not responsible for the privacy practices of these external sites.. We recommend reviewing their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.
10. Children’s Privacy
We do not knowingly collect data from minors. If we become aware that a minor has submitted personal information through our website, we will promptly delete it.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@kennedysremovalsandstorage.co.uk